Product Banner

FAQs

  • What are your showroom opening hours?

    Opening hours vary across our Branches and dealers. To find your local branches opening hours please click here

  • Is there a warranty on your camper trailers & tents and if so what are they?

    All camper trailers purchased through direct Ezytrail Branches or Authorised Dealerships receive our exclusive 5 year warranty covering all parts & labour. Read our Warranty Terms and Conditions here

    All tents purchased through our showroom receive our 12 months warranty (conditions apply).

  • Will my car be able to tow the camper trailer I am interested in?

    Yes we have a model within our large range of camper trailers to suit most cars, SUV’s & 4WD’s on the market, for more information call us or drop into one of our showrooms.

  • How soon can I have my camper trailer?

    Under normal circumstances we can have your purchase delivered within 3 weeks from the deposit being received.

  • Do you have finance options available?

    Yes we have our own in house finance available.

  • What is the minimum deposit I need to place an order?

    The minimum deposit required to put your purchase into production is 10% of total value.

  • How long will you ship out my item after I have cleared the payment?

    Once payment has cleared we will begin the shipping process which can take up to 5 days

  • Can I organise my own courier company to pick up the item?

    Yes

  • How do I register the trailer?

    Each State has different registration requirements, check with your local state authority or call your nearest Ezytrail Branch Office for details.

  • What is your refund policy?

    Our refund policy is in accordance with Australian Consumer Law.