FAQ


What are your showroom opening hours?

Opening hours vary across our Branches and dealers. To find your local branches opening hours please click here

Is there a warranty on your camper trailers & tents and if so what are they?

All camper trailers purchased through direct Ezytrail Branches or Authorised Dealerships receive our exclusive 5 year warranty covering all parts & labour. Read our Warranty Terms and Conditions here

All tents purchased through our showroom receive our 12 months warranty (conditions apply).

Will my car be able to tow the camper trailer I am interested in?

Yes we have a model within our large range of camper trailers to suit most cars, SUV’s & 4WD’s on the market, for more information call us or drop into one of our showrooms.

How soon can I have my camper trailer?

Under normal circumstances we can have your purchase delivered within 3 weeks from the deposit being received.

Do you have finance options available?

Yes we have our own in house finance available.

What is the minimum deposit I need to place an order?

The minimum deposit required to put your purchase into production is 10% of total value.

How long will you ship out my item after I have cleared the payment?

Once payment has cleared we will begin the shipping process which can take up to 5 days

Can I organise my own courier company to pick up the item?

Yes

How do I register the trailer?

Each State has different registration requirements, check with your local state authority or call your nearest Ezytrail Branch Office for details.

What is your refund policy?

Our refund policy is in accordance with Australian Consumer Law.

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